This Privacy Policy explains what personal data bb8 collects from users in Bangladesh, how that data is used and stored, with whom it may be shared, and the rights you hold over your own information. Your privacy is not an afterthought at bb8 — it is a foundational commitment built into how we operate.
bb8 ("we", "us", "our") operates the online casino and sports betting platform accessible at bb8.cam. This Privacy Policy applies to all users who access, register on, or use the bb8 Platform, including visitors who browse the site without registering.
bb8 is committed to handling personal data with the highest standards of care, transparency, and security. This Policy describes in plain English what data we collect from users in Bangladesh, the purposes for which that data is used, how it is stored and protected, and the rights you can exercise in relation to your own data.
By registering a bb8 Account or using the bb8 Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with the bb8 Terms and Conditions and the bb8 Responsible Gaming Policy, both of which are incorporated by reference.
bb8 collects the following categories of personal data from users:
When you create a bb8 Account, we collect: your full legal name, date of birth, gender, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), and a valid mobile number linked to your registered MFS account.
To comply with our Know Your Customer obligations and to prevent underage gambling, we may collect copies of identity documents including your National Identity Card (NID), passport, birth certificate, or driving licence, together with a recent proof of address document such as a utility bill or bank statement.
We collect transactional data associated with your deposits and withdrawals on the Platform, including MFS account reference numbers (bKash, Nagad, Rocket, Upay), transaction timestamps, transaction amounts in BDT, and payment method type. We do not store full bKash or Nagad PIN codes — all MFS-level authentication is handled directly by the respective payment provider.
We collect data about how you interact with the Platform, including pages visited, games played, bet amounts and outcomes, session duration, login timestamps, device type, operating system, browser type and version, IP address, and approximate geographic location derived from IP address.
When you contact bb8's support team via live chat or email, we retain a record of that communication, including your messages and our responses, for quality assurance, dispute resolution, and training purposes.
If you activate any responsible gaming tool — such as deposit limits, loss limits, session reminders, cooling-off periods, or self-exclusion — we record the relevant settings and activation timestamps. This data is used solely to enforce your chosen restrictions and is never used for marketing profiling.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full name, date of birth, address, mobile number | Registration |
| KYC Documents | NID, passport, proof of address | Verification stage |
| Financial Data | MFS reference numbers, transaction amounts in BDT | Deposit / withdrawal |
| Usage Data | IP address, device type, games played, bet history | Ongoing, per session |
| Communications Data | Live chat transcripts, support emails | When support is contacted |
| Responsible Gaming Data | Limit settings, self-exclusion records | When tools are activated |
bb8 collects personal data through the following methods:
bb8 processes personal data only for clearly defined, legitimate purposes. The table below sets out each purpose alongside the data categories involved:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity data, contact details |
| Age and identity verification (KYC) | Identity data, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing betting and casino services | Usage data, financial data |
| Fraud prevention and security monitoring | Usage data, financial data, identity data |
| Responsible gaming enforcement | Responsible gaming data, usage data, financial data |
| Customer support and dispute resolution | Communications data, usage data, financial data |
| Improving Platform performance | Usage data (anonymised or aggregated) |
| Sending service-related communications | Identity data, contact details |
| Compliance with legal obligations | All categories, as required by applicable law |
bb8 processes your personal data on the following legal bases:
bb8 does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent strictly necessary:
Cookies are small text files stored on your device by your web browser when you visit a website. bb8 uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the Platform, remember your session, and improve your experience.
You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling essential cookies will impair or prevent your ability to use the bb8 Platform.
bb8 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:
Upon expiry of the applicable retention period, bb8 will securely delete or anonymise the relevant personal data in accordance with its data disposal procedures.
bb8 implements a multi-layered technical and organisational security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:
As a bb8 user in Bangladesh, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact bb8's support team via live chat or by email at [email protected]. We will respond to all valid requests within 30 days.
You may request a copy of all personal data bb8 holds about you, along with information about how it is used and stored.
If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it promptly.
Subject to our legal retention obligations, you may request deletion of your personal data where it is no longer necessary for the purposes it was collected.
You may request that bb8 restrict processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
Where processing is based on your consent or on contract, you may request your personal data in a structured, machine-readable format for transfer to another service.
You may object to bb8 processing your data on the basis of legitimate interests, including for direct marketing purposes, at any time.
The bb8 Platform is strictly for adults aged 18 years and above. bb8 does not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the bb8 registration and KYC process, and bb8 uses automated age-screening tools to prevent underage registration.
If bb8 discovers or is notified that personal data belonging to a person under 18 has been collected, we will take immediate steps to suspend the relevant Account, investigate the circumstances, delete the data subject to any applicable legal hold obligations, and where appropriate notify relevant authorities. If you believe that a minor has registered on the bb8 Platform, please contact support immediately.
The bb8 Platform does not include outbound links to third-party websites. All navigation within bb8.cam remains within the bb8 domain. Game providers such as Pragmatic Play, Evolution Gaming, and others deliver their game content within the bb8 Platform environment under contractual data processing agreements with bb8. bb8 is not responsible for the independent privacy practices of game studios in relation to data processed on their own platforms or services outside of the bb8 integration.
Payment providers such as bKash, Nagad, Rocket, and Upay operate their own privacy policies in relation to their own MFS platforms. When you authenticate a payment through your MFS app, that authentication occurs within the MFS provider's own secure environment, not within bb8.cam. bb8 receives only a confirmation of the transaction outcome.
bb8 reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, the services we offer, or applicable legal requirements. The "Last Updated" date at the top of this page and in the hero section indicates when the most recent revision was made.
Where changes to this Policy are material — for example, where we introduce a new category of data processing or a new type of third-party sharing — bb8 will notify registered users via in-platform notification or email prior to the changes taking effect. For non-material updates (such as typographical corrections or clarifications that do not alter the substance of the Policy), we will update the page without individual notification.
We encourage you to review this Privacy Policy periodically so that you remain informed about how bb8 handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how bb8 handles your personal data, please contact us using the details below:
For responsible gaming inquiries or to activate self-exclusion, visit our Responsible Gaming page. For a full overview of your account rights and obligations, see our Terms and Conditions.
Now that you know how bb8 handles your data, explore the platform with confidence. From cricket betting on BPL and IPL markets to 500+ casino games, bb8 is built for players in Bangladesh who value both excitement and security.