These Terms and Conditions govern your use of the bb8 platform, including all casino games, sports betting services, payment facilities, promotions, and customer support features. Please read this document carefully before registering or using any bb8 service.
In these Terms and Conditions, the following terms carry the meanings set out below unless the context otherwise requires:
By completing the bb8 registration process, clicking any "I agree" or "I accept" checkbox on the Platform, or by placing any bet or accessing any game on the Platform, you enter into a legally binding agreement with bb8 and agree to comply with these Terms and Conditions, together with:
These Terms and Conditions, together with the documents listed above, constitute the entire agreement between you and bb8 in respect of your use of the Platform and supersede all prior agreements, representations, or understandings of any nature.
Access to the bb8 Platform and all bb8 Services is strictly restricted to persons aged 18 years or older. By registering or using bb8, you confirm that you are at least 18 years of age at the time of registration and at all times during which you use the Platform. bb8 takes its age restriction obligations seriously and conducts age verification as part of its KYC process.
The bb8 Platform is designed and operated primarily for users located in Bangladesh. It is your sole responsibility to ensure that accessing and using the bb8 Platform is lawful in your jurisdiction. bb8 makes no representation that the Services are appropriate or available for use outside of the markets it serves. Users who access the Platform from jurisdictions where online gambling is prohibited do so at their own risk and are solely responsible for compliance with applicable local laws.
Each User is permitted to hold one (1) Account on the bb8 Platform only. Opening, operating, or attempting to operate more than one Account — whether in the same name, the same household, the same device, or the same IP address — constitutes a breach of these Terms. bb8 reserves the right to close all duplicate Accounts and forfeit any balances held within them upon discovery.
To access bb8 Services, you must complete the registration process by providing accurate, current, and complete information including your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number linked to your MFS account (bKash, Nagad, Rocket, or Upay). You must not register using false, misleading, or borrowed identity information.
bb8 reserves the right to require identity verification documents at any time, including but not limited to a national ID card (NID), passport, or driving licence, along with proof of address and proof of payment method ownership. Failure to provide satisfactory KYC documentation within the timeframe specified by bb8 may result in Account suspension and the withholding of pending withdrawal requests until verification is complete.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. bb8 strongly recommends enabling SMS OTP two-factor authentication, which is available to all Account holders at no charge. You must notify bb8 immediately via live chat or email if you suspect unauthorised access to your Account. bb8 will not be liable for any losses arising from your failure to maintain the security of your login credentials.
bb8 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, without prior notice, where bb8 reasonably believes that a User has violated these Terms, engaged in fraudulent conduct, provided false registration information, or poses a risk of harm to the Platform or other users. Upon closure, any Bonus Funds in the Account will be forfeited; verified real-money balances may be returned to the User's registered MFS account after investigation, at bb8's discretion.
bb8 accepts deposits in Bangladeshi Taka (BDT) via the following MFS payment methods: bKash, Nagad, Rocket, and Upay. All deposit transactions are processed in BDT. Minimum and maximum deposit limits applicable to each payment method are displayed at the point of deposit and may be updated by bb8 at any time. bb8 does not accept deposits from third-party accounts — the MFS account used to deposit must be registered in the same name as the bb8 Account.
Withdrawal requests will be processed to the same MFS account used to make the most recent deposit, subject to completed KYC verification and the absence of any pending bonus wagering requirements. bb8 aims to process verified withdrawal requests within 2 to 24 hours of approval, depending on the MFS provider's processing schedule. bb8 does not charge withdrawal fees, though your MFS provider's own transaction charges may apply.
The following conditions apply to all withdrawal requests:
An Account that has had no login activity for a continuous period of 12 months will be classified as dormant. bb8 may apply a monthly dormancy administration fee to dormant Accounts as set out in its fee schedule, which will be deducted from the Account balance. Users are encouraged to log in periodically to keep their Accounts active.
All bonuses, free bets, cashback offers, reload promotions, and seasonal offers (including Eid, Pohela Boishakh, and BPL season promotions) are subject to specific terms communicated at the time the promotion is offered. Where those specific terms conflict with these general Terms, the specific promotion terms take precedence in respect of that promotion only.
Unless a promotion specifies otherwise, Bonus Funds are subject to a minimum wagering requirement before they can be withdrawn. The wagering requirement applicable to each promotion will be stated clearly in the promotion's specific terms. Bonus Funds may only be used on eligible games and bet types as specified in the promotion terms. bb8 reserves the right to exclude certain game categories (such as live dealer games or crash games) from contributing to wagering requirements.
bb8 actively monitors for bonus abuse, including but not limited to: claiming bonuses using multiple Accounts, placing offsetting bets to meet wagering requirements without genuine risk, using automated betting tools, or engaging in any strategy designed to exploit promotional offers. Where bonus abuse is detected, bb8 reserves the right to void the relevant bonuses and all associated winnings, and to suspend or permanently close the Account involved.
All sports bets placed on the bb8 Platform — including cricket markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures — are subject to the bb8 Sportsbook Rules, which are incorporated into these Terms by reference. In the event of a technical error, system malfunction, or obvious pricing error in a betting market, bb8 reserves the right to void affected bets and return the corresponding stakes to the User's Account without liability.
All casino games available on the bb8 Platform — including those provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — are governed by the individual game rules displayed within the game interface, together with these Terms. bb8 does not control the outcome of games provided by third-party studios; the certified random number generators operated by those studios determine game outcomes.
If you believe a game result or bet settlement is incorrect, you must raise a dispute with bb8's customer support team within 72 hours of the relevant event settling. Disputes raised after this period may not be investigated. bb8's decision on any dispute, made after consultation with the relevant game provider or data provider where applicable, is final and binding.
bb8 is committed to promoting safe and responsible gambling for all users in Bangladesh. Every Account holder has access to the following self-management tools at no cost, without needing to contact support:
bb8 also offers a cooling-off feature that prevents log-in for a short defined period without the permanence of full self-exclusion. For full guidance on responsible gaming, including links to external support organisations, please visit our Responsible Gaming page.
The following conduct is strictly prohibited on the bb8 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of funds, and potential referral to law enforcement authorities:
All content on the bb8 Platform — including but not limited to the bb8 brand name, logo, website design, graphics, text, game interfaces, software, and compiled data — is the exclusive intellectual property of bb8 or its licensed content providers (including game studios such as Pragmatic Play, Evolution Gaming, and others). Nothing in these Terms grants you any right, title, or interest in any bb8 intellectual property.
You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any bb8 content without the prior written consent of bb8. Unauthorised use of bb8 intellectual property may give rise to civil or criminal liability.
To the maximum extent permitted by applicable law, bb8 shall not be liable to you for any indirect, incidental, special, consequential, or punitive losses or damages arising from your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of business opportunity, or losses resulting from platform downtime, technical malfunction, or third-party game provider errors.
bb8's total aggregate liability to any individual User in respect of any claim arising from use of the Platform shall not exceed the total real-money balance held in that User's Account at the time the claim arises.
Nothing in these Terms limits or excludes bb8's liability for death or personal injury caused by bb8's negligence, or for fraud or fraudulent misrepresentation by bb8.
bb8 collects, processes, and stores your personal data in accordance with its Privacy Policy, available at /privacy-policy. By registering on the Platform, you consent to the collection and use of your personal data as described in that Policy.
All data transmitted between your device and the bb8 Platform is protected by 256-bit SSL encryption. bb8 does not sell or transfer your personal data to third parties for marketing purposes. Data may be shared with identity verification providers, payment processors, and regulatory authorities where required by law or by these Terms.
bb8 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where amendments are material, bb8 will endeavour to notify registered Users by email or via a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly.
The version of the Terms in force at the time you place a bet or participate in a promotion is the version that governs that transaction.
These Terms and Conditions and any dispute arising from your use of the bb8 Platform shall be governed by and construed in accordance with applicable law. bb8 operates its platform to serve users in Bangladesh and South Asia and applies standards consistent with internationally recognised online gaming compliance frameworks, including player protection, anti-money laundering, and responsible gambling requirements.
Any unresolved disputes between you and bb8 that cannot be settled through the internal complaint resolution process shall be subject to the exclusive jurisdiction of the competent courts of the relevant governing territory.
If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to contact bb8 for any reason, please use the following contact details:
For responsible gaming inquiries or to activate self-exclusion tools, please visit our Responsible Gaming page or contact support directly — these requests are treated with priority and handled by trained staff.
If you have questions about these Terms or anything else about bb8, our 24/7 support team is available in English and Bengali. You can also browse our FAQ, explore our casino games, or head to our cricket betting section.